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 CONCIERGE SPOTLIGHT:

MEMBER ONBOARDING AND MORE!

EVENT SUMMARY:

Date: April 24, 2025

Presenters:

• Abby Holmes, Learning & Enablement Manager, Chief Guides

• Sydney Gary, Sr. Manager, Member Success

• Nina Buonarota, Onboarding Manager

• Alana McMillan, Onboarding Manager

• Candyce Hecker, Core & Coaching Specialist

Summary:

Learn about Chief’s onboarding process directly from Chief’s Concierge team, including:

• A walkthrough of the new member onboarding event, including who the event is intended for (hint: both new and tenured members) and what members learn about Core

• Live Q&A with the Concierge team

This session is designed to equip you with the knowledge and tools to better support new members and strengthen your Core Groups.

Resources:

• Presentation Deck

• Q&A doc

• Responses to opening chat prompt

• Recording (below)

Post-event Survey:

Whether you attended live or viewed the recording, please let us know by completing a very quick (3 minutes max.) post-event survey. Your feedback will help us improve future programming and ensure that we are providing the resources and support that you want and need.

🔗 You can access the survey here: https://survey.chief.com/jfe/form/SV_e5m4HPS1JeEuKWy or by scanning the QR code below.

When completing the survey, you’ll be prompted to include the event type (Enablement/Training) and the event name (Onboarding and More).

Recording: